General guardrails and scope of application
Above all, the VIG brand stands for trust and security for our customers and employees. The VIG Code of Business Ethics (COBE), based on our VIG mission statement and our VIG values, is intended as a unified code of conduct to support the implementation of these requirements.
The COBE is valid for all employees of VIG, in all management levels and all functions, irrespective of the position of the individual within the company. All addressees of this COBE shall make themselves familiar with its provisions and shall incorporate them into their everyday working life. VIG explicitly calls upon its customers and business partners to equally comply with the guardrails laid down in the COBE, above all with the international minimum human and labor rights and standards VIG is committed to observe in its business activities throughout the Group.
The COBE contains minimal standards. Moreover, additional general or specific Guardrails or Regulations may apply to Group companies, management levels or functions. These apply unrestrictedly and complementarily to this COBE and do not suspend its fundamental values.
Every Group company is responsible for the proper implementation and internal communication of the COBE. In order to keep the COBE up to date it will be reviewed at regular intervals and updated if necessary.
Our values
We are aware of the responsibility that we, as a major international insurance group, have towards our customers, employees, shareholders, business partners and to society in general. Through our activity, we endeavor to promote sustainable economic and social development in all countries in which we are active. Our attitude towards stakeholder groups in every country is governed by responsibility and sustainability. Our five values are defined as follows:
- Plurality
Within 50 companies in 30 countries, we embrace a multi-brand strategy that creates added value in many ways: Diversification spreads regional risks across the entire Group, shares capacities and facilitates the exchange of the wide range of expertise between countries and companies. Our 30,000 employees represent a broad diversity of backgrounds and experiences. And no matter how our 33 million customers prefer to get in touch with us – our multi-channel distribution offers them all options. - Entrepreneurship
With our decentralised Group structure, we put local entrepreneurship at the very heart of our business strategy. Knowing the demands and needs of their customers and their market specifics best, our local teams are daily committed to delivering customer-centric solutions. Entrepreneurial thinking applies to all our Group’s entities. We act with foresight and continuously adapt our services to the needs of the dynamic environment. - Responsibility
Responsibility has many faces. As the market leader in CEE, we sensibly take care of the needs of our internal and external stakeholders. With our social focus, we address our customers, employees and the society at large. Our environmental emphasis lies on the business areas Asset Management, Underwriting and Operations. Thus, we create economic value today without doing so at the expense of tomorrow. - Excellence
As the market leader in CEE, we aim to deliver highest quality standards in any service we provide for our customers and business partners. We relentlessly strive four outstanding solutions by leveraging our Group-wide expertise. A commitment that is also reflected in the multiple awards our Group continuously receives. - Passion
We are dedicated to our purpose with unwavering passion. Our employees go the extra mile by daily committing their efforts to deliver excellent services.