(International) Claims Manager (all genders) Marine and Transport Insurance
- Active Step Inform
- Apply
- Get to know
- Take off
Your Tasks
- Processing claims in the field of marine transport (shipping of goods, CMR, land hull, river hull, film insurance, art insurance, etc.)
- Clarification / investigation of facts incl. checking cover and liability
- Determination of compensation and documentation
- Commissioning / coordination / monitoring of experts, lawyers and external service providers where necessary
- Co-operation / negotiations with national and international major clients and brokers' offices
Your Profile
- Relevant professional experience
- Training in the field of transport (insurance) or freight forwarding / logistics is an advantage
- Very good analytical skills
- Negotiating skills and customer orientation
- High motivation and initiative
- Strong communication, cooperation and teamwork skills
- Good written and verbal communication skills in German and English; knowledge of an Eastern European language is an advantage
Your benefits
Benefits may vary between VIG companies
- Hybrid work
- Flexitime model
- 37.5 hours per week
- Attractive, competitive salary
- Discounted insurance products
- Discounted products at Erste Bank as well as free debit and credit cards
- Numerous partnerships in retail, tourism, gastronomy and elsewhere
- Detailed onboarding for new arrivals with Welcome Day and induction programmes
- Individual talent toolset (VIG competence model) for planning personal and professional development
- Regular VIG talks for dialogue between managers and employees
- Career for experts as an alternative to management careers
- Coaching for managers, experts and expats
- Training, seminars and e-learning courses for professional and personal development
- Group-wide training with competent and international cooperation partners
- Language courses
- Extensive range of sports and fitness courses from an external training provider throughout Austria (live or virtual)
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Running events such as the Business Run and Vienna City Marathon
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Sustainably produced VIG sports shirts
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Anonymous and free advice from an external employee assistance programme for employees and relatives, including a well-being platform with videos, articles and podcasts, etc.
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Our own outpatient service with medical advice, physiotherapy and massage services
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"VIG bike" campaign with massive discounts off the use of bicycles and e-bikes
- Creche, nursery and day care at two locations near the head office
- Childbirth allowance, child allowance and a gift for the newborn
- Dad/family week offers additional days off for new family members
- Services for employees on parental leave, such as parental coaching
- Information for families on childcare or caring for relatives
- We support paternity leave and part-time management
- (Virtual) events for employees offer regular updates from Human Resources or the company
- VIG Get-Together as a virtual year-end event
- Social Active Day – one day off per year for charitable work
- Access to events and exhibitions, such as architecture at Ringturm
- Good accessibility by public transport and via bicycle paths
- Lockable bicycle storage room
- Showers
- Canteen with breakfast and lunch at reduced prices
- Air-conditioned offices with sustainable district heating or cooling
- Hybrid work equipment
- Advice on the ergonomic design of the workplace by occupational physicians
- Height-adjustable desks in modern offices
- Pleasant ambience thanks to works of art and plants
- VIG talent toolset competency model as the basis for HR work
- Our "Principles of Collaboration" and a "Guide to Inclusive Language" as a framework for communication
- Diversity management for individual development
- Diversity officer for the implementation of the diversity strategy
- Employee resource group "all colours" for the exchange and networking of employees of the Austrian Group companies on LGBTIAQ+ issues
- Interdepartmental and group-wide projects enable mutual exchange and learning from one another
Based on the legal requirements, we inform about the monthly collective agreement minimum salary of EUR 2.471,00 gross on the basis of full-time employment (38.5 hours / week). Of course, the remuneration package is market-compliant. It is important to us that your salary is based on your qualifications and experience, therefore we will discuss the salary together in a personal interview.
This full-time position is to be filled in our subsidiary, Vienna International Underwriters.
Vienna Insurance Group is the leading insurance group in Central and Eastern Europe (CEE). With around 30,000 employees in more than 50 insurance companies and pension funds in 30 countries, we work for around 32 million customers every day. We do this successfully, which is why VIG Group has an “A+” rating with a stable outlook. We are characterized by commitment, competence and service orientation on the one hand, and a diverse team with different talents and exciting areas of work in an inclusive environment on the other. We stand for diversity and respect, which is why we see it as enriching to employ people from different backgrounds, ages, genders, sexual orientations, religions and abilities. Become part of our diversity!
